Payments & Accounting

No. i4a automatically codes every payment to the correct GL account when it's processed. Export transaction batches to QuickBooks in a formatted file ready to import—no manual entry, no reconciliation spreadsheets. Payments link to member records automatically.

No. You only pay standard credit card processing fees through your payment processor—no additional platform fees, no monthly gateway fees, no per-transaction charges from i4a. See pricing details

Yes. i4a's payment gateway is a PCI DSS Level 1 compliant payment gateway. Card data is tokenized and encrypted, never stored on i4a servers. Members can save payment methods securely for faster checkout, and all payments are processed through bank-grade encryption.

Yes. Members can securely save multiple credit cards and bank accounts (ACH/eCheck) in their profile for faster checkout. Saved payment methods are tokenized—we never store actual card numbers on our servers.

This enables:

• Faster renewals: Members renew dues without re-entering payment details
• Auto-renewal: Automatically charge saved payment methods before membership expires
• Faster event registration: Check out quickly for conferences and events
• Multiple payment methods: Members can save both personal and business cards

Members control their own saved payment methods through the member portal and can add, update, or remove them at any time.

No. i4a's accounting tools work independently—you can track transactions, generate revenue reports, and manage AR without QuickBooks. The QuickBooks export is optional for organizations that want to sync transaction batches to QuickBooks Desktop using Transaction Pro Importer.

We support our payment gateway, 8am™ AffiniPay, as our primary payment processor. The gateway is Level 1 PCI DSS compliant with next-business-day deposits. Gross amount—gateway fees are debited once monthly, not deducted from deposits. Depositing receipts gross simplifies bank reconciliations. No monthly fees, no PCI compliance scans required. The gateway supports eCheck (ACH) payments and saved payment methods for member convenience.

Credit card processing is handled through AffiniPay, a PCI DSS Level 1 compliant payment processor that specializes in associations and non-profits. Processing rates are typically 2.9% + $0.30 per transaction for credit cards, with lower rates available for ACH/eCheck payments.

These are standard industry rates paid directly to the payment processor—i4a does not add any additional transaction fees on top of what AffiniPay charges. Your subscription price stays the same regardless of how many transactions you process. We don't charge per-transaction fees.

Yes. You can configure a convenience fee that's added at checkout when members pay by credit card. This is displayed transparently to the member before they complete their payment.

Many organizations use this to offset processing costs, especially for larger transactions like conference registrations or annual dues. Members can choose to pay by ACH/eCheck (lower fees) or accept the convenience fee for credit card payments.

You control whether to enable this feature and how much to charge. Some organizations absorb processing fees as a cost of doing business; others pass them through. It's your choice.

Funds are typically deposited into your bank account next business day, with the exception of Friday, which are deposited the following Tuesday.

You'll have real-time visibility into all transactions in your i4a dashboard, and AffiniPay provides detailed deposit reports showing exactly which payments are included in each deposit. This makes reconciliation straightforward. Your money is deposited gross. Processing does not deduct its percentage. This they collect by direct debit to your account once a month.

Yes. Assign different GL accounts to different membership types, events, or products. Then filter the Transactions report or Revenue by Account dashboard by specific GL accounts to see revenue for that membership tier, event, or product line.

Members can pay invoices over time. When receiving a payment, apply it to an outstanding invoice—the system tracks the remaining balance. You can view unpaid balances in AR Aging reports and send reminder emails to members with outstanding invoices.

Process refunds directly through i4a—full or partial refunds to the original credit card. You can optionally charge a restocking or cancellation fee. All refunds are tracked in transaction history with proper GL coding.