Features
Pro Plan Feature

Survey Builder

Create online surveys for members, event attendees, or the public. Control who can respond, email survey links directly from the platform, view real-time results, and export response data for analysis.

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Flexible Access Controls
Email Surveys Directly
Real-Time Results
Export Response Data

Survey Builder Features

Everything you need to collect feedback from members and stakeholders

Flexible Access Control

Public, members only, specific member types, or members and non-members by contact type

Email Survey Links

Send surveys directly from the module—access restrictions apply automatically

Real-Time Results

View percentage breakdowns as responses come in

Multiple Question Types

Select, Multi Select, Radio buttons, and Checkboxes

Predefined Option Lists

Common answer sets included—Yes/No, satisfaction scales, and more

Custom Option Lists

Create your own reusable answer options for industry-specific questions

One Submission Per User

Optionally require login and limit to one response per person

Export Raw Data

Run reports and export individual responses for analysis

Respondent Results View

Optionally show results to respondents after submission

Email Response Notifications

Receive responses via email as they're submitted

reCAPTCHA Spam Protection

Reduce bot submissions with Google reCAPTCHA integration

Copy Surveys

Duplicate existing surveys to save setup time

Custom Instructions & Thank You

Add formatted text with images before and after the survey

Return URL Redirect

Send respondents to a specific page after completion

Website Integration

Link surveys on your website via Content Manager

Email Survey Respondents

Follow up with people who completed your survey

Why Use Integrated Surveys?

Key benefits of surveys connected to your member database

Target by Member Type

Survey specific member segments without exporting lists to third-party tools. Send to all members, specific member types, or custom contact groups—access controls are built in.

Email Directly from Platform

No need to copy survey links into separate email tools. Send survey invitations directly from the Survey Builder module, and your access restrictions apply automatically to the recipient list.

One Response Per Member

When you require login, the system can limit each user to one submission. This prevents duplicate responses and ensures accurate data without manually checking for duplicates.

Create & Manage Surveys

Build surveys with multiple question types, custom instructions, and thank-you messages. Set access controls, enable spam protection, and configure response notifications—all from one interface.

  • Add survey questions with Select, Multi Select, Radio, and Checkbox response types
  • Use predefined option lists or create custom answer choices
  • Set access controls—public, members only, or specific member types
  • Add instructions and thank-you text with formatting and images
  • Enable reCAPTCHA to prevent spam submissions
  • Copy existing surveys to quickly create similar questionnaires
Association survey builder form showing intro text and membership satisfaction survey questions
Collect member feedback with built-in survey tools

Control Access & Distribution

Decide who can access each survey and how it reaches them. Email survey links directly from the platform, link surveys on your website, and control whether respondents can submit multiple times.

  • Set access by audience—anyone, members, specific member types, or contacts
  • Email survey links directly from Survey Builder
  • Link on your website via Content Manager page options
  • Limit to one submission per user when login is required
  • Copy the survey URL to share via other channels
  • Set active/inactive status to control availability
Association survey builder form showing intro text and membership satisfaction survey questions
Configure who can access your survey and how it's distributed

Real-Time Results & Reporting

See response percentages calculated in real-time as submissions arrive. Run reports on raw data, export for analysis, and optionally let respondents view results after completing the survey.

  • Real-time results—percentages update as responses come in
  • View tabulated results for each question in the admin
  • Run reports on raw survey data
  • Export response data for analysis in Excel or other tools
  • Optionally show results to respondents after submission
  • Email survey respondents if you collected their email address
Survey Results Report Conceptual illustration of member satisfaction survey results showing 143 responses with satisfaction ratings and benefit usage data Member Satisfaction Survey Results 143 responses Q1: Overall Satisfaction Very Satisfied 38% (54) Satisfied 33% (47) Neutral 15% (21) Dissatisfied 10% (14) Very Dissatisfied 4% (7) Q3: Benefits Used (Select All) Educational Events 85% (122) Member Directory 70% (100) Industry News 60% (86) Networking 45% (64) Response Rate: 14.3% Avg. Satisfaction: 3.9/5 Export to Excel
Sample survey results data (illustrative)

Common Survey Use Cases

How associations use Survey Builder to gather feedback

Member Satisfaction

Annual or quarterly surveys to gauge member satisfaction, identify improvement areas, and track sentiment over time. Limit to one response per member for accurate data.

Event Feedback

Post-event surveys for conferences, webinars, and meetings. Collect feedback on sessions, speakers, and logistics to improve future events.

Needs Assessment

Survey members about topics for upcoming conferences, training needs, or new services they'd value. Use responses to guide programming decisions.

Frequently Asked Questions

You control survey access with flexible options: allow anyone (public), members only, specific member types, or members AND non-members based on contact types. You can also require login and limit each user to one submission per survey to prevent duplicate responses.

Email survey links directly from within the Survey Builder module. The system respects your access restrictions—if you've set the survey to members only or specific member types, the email targeting options match automatically. No need to manually build email lists.

Yes. Results are calculated in real-time as responses come in. View percentage breakdowns for each question directly in the admin interface. You can also optionally allow respondents to see results immediately after submitting their survey.

Survey Builder supports multiple response types including Select (dropdown), Multi Select, Radio buttons, and Checkboxes. The module comes with predefined common answer option lists (like Yes/No, satisfaction scales, etc.), and you can create your own custom option lists.

Yes. Run reports on the raw data collected from any survey and export the results. This gives you complete access to individual responses for deeper analysis in Excel or other tools.

You control this setting per survey. If enabled, a "View Results" button appears on the thank-you page after submission. If the survey has restricted access, results viewing follows the same restrictions. For public surveys, be aware that results would also be publicly viewable.

Enable Google reCAPTCHA on any survey to verify respondents are human rather than automated bots. This requires a free Google reCAPTCHA account setup. You can also require login and limit submissions to one per user.

Yes, if you've collected their email address as a question on the survey. You can then email survey respondents directly from within Survey Builder to follow up or share results.

Yes. Enter one or more email addresses in the survey settings to receive an email containing the response data each time someone submits. The notification includes a link to view full results.

Yes. Select any survey and click "Copy" to duplicate all settings and questions. Then edit the copy with a new title and any changes needed. This saves time when creating similar surveys like annual member satisfaction surveys.

Explore Related Features

See how our integrated platform works together

Email Marketing

Send survey invitations to targeted member segments with built-in email tools.

Learn more about Email Marketing

Membership Management

Survey access tied to member types and status in your database.

Learn more about Membership Management

Event Registration

Collect post-event feedback from conference and meeting attendees.

Learn more about Event Registration
See All Platform Features

Member Engagement Guide

Surveys are one tool in your engagement toolkit. Learn strategies for building engaged member communities through feedback loops, participation programs, and meaningful member connections.

Read the Guide

Ready to Gather Member Feedback?

Schedule a demo to see how i4a's AMS platform handles surveys with member-type access controls, direct email distribution, and real-time results reporting.

Schedule a Demo